There will be times in your life when things get a bit slippery, it’s hard to hang on and you feel like you’re falling. It’s natural to panic and reach out to other people around you for help, but you often get mixed reactions depending on who you turn to.

There will always be the people who tell you not to be silly, of course you’re not falling. They firmly believe things like, you reap what you sow, or that a little hard work and perseverance can solve almost any problem you might have. These types of people often think there’s no such thing as depression and mental illness, preferring to label it as ‘laziness’ or ‘melodrama’ instead.

Then there are those who refuse to acknowledge your cries for help, simply because they don’t want to see you fall. They care about you, and can’t handle the thought that you might not be okay. Or maybe they want you to sweep it under the rug, because they depend on you, and need you to be stable and to be there for them.

There will also be those who just want to tell you all about the time they fell. They are quick to talk about their experiences; the “story toppers” are especially hard to deal with – if you have depression, they have the mother of all PSTD, if you have trouble making ends meet, they’ll tell you how they nearly lost everything that one time. These people can be useful, recommending medication or treatment methods, organisations who can help you, or things that worked for them. However, they tend to busy themselves with the symptoms, and ignore the cause.

All you really need sometimes is acknowledgement. What you need is someone to reach out and grab hold of you and halt your downward progress. You need someone to look in your eyes and say, “I know.” And then it will be okay. Because you know that someone out there knows what you’re going through, and they’re committed to not letting you fall.

That’s who *I* want to be – and who I want to encourage other people to be. Sure there will always be elements of all the above people in how we treat people who are struggling and disadvantaged. There will be temptation to deny what other people are going through, or to relate to their experiences in context of our own, and that’s fine. As long as at the end of the day, we’re throwing the life line as well, and letting people know – we’re on their side, and they are not alone.